Inside Sales Customer Service (non-call centre) – Surrey


Our manufacturing client in Surrey is looking to hire and enthusiastic Inside Sales Customer Service Person.

Responsibilities for the Inside Sales Customer Service Representative in Surrey:

-direct and answer calls quickly, professionally, and courteously (on the phone about 30% of the time)
-become knowledgeable in various departments in order to be an expert Inside Sales Customer Service Representative
-cross-sell company products and services based on customer needs within company standards
-take inbound unqualified prospect calls and turn them into sales
-share product and services features, give price quotations, and prepare sales forms/reports
-enter customer data into the system
-record, enter, and print any orders received
-communicate to various departments delivery requirements for orders and coordinate specific arrangments for deliveries
-problem solve issues using teamwork with other departments
-initiate new systems or protocols to help improve day-to-day activity/efficiency
-maintain knowledge, ethics, and practices when dealing with customers, suppliers, colleagues, and stakeholders
-adhere to company safety policies
-take on other tasks or responsibilities as assigned

-new office facility; incredibly clean and spacious
-friendly team; family feel to the office
-8-4:30PM M-F
-$50000 to $60000
-6% profit sharing bonus
-generous extended benefits
-2 weeks vacation

-proficient in MS Office
-strong verbal communication customer service skills
-detail-oriented and exceptional organisational skills
-personally accountable; self-starter
-experience with SAP within the manufacturing industry is preferred.

If this seems like an opportunity for you, please apply online or contact Diana Lum at or


Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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