Inside Sales Customer Service (non-call centre) – Surrey

Contacts:

Our manufacturing client in Surrey is looking to hire and enthusiastic Inside Sales Customer Service Person.

Responsibilities for the Inside Sales Customer Service Representative in Surrey:

-direct and answer calls quickly, professionally, and courteously (on the phone about 30% of the time)
-become knowledgeable in various departments in order to be an expert Inside Sales Customer Service Representative
-cross-sell company products and services based on customer needs within company standards
-take inbound unqualified prospect calls and turn them into sales
-share product and services features, give price quotations, and prepare sales forms/reports
-enter customer data into the system
-record, enter, and print any orders received
-communicate to various departments delivery requirements for orders and coordinate specific arrangments for deliveries
-problem solve issues using teamwork with other departments
-initiate new systems or protocols to help improve day-to-day activity/efficiency
-maintain knowledge, ethics, and practices when dealing with customers, suppliers, colleagues, and stakeholders
-adhere to company safety policies
-take on other tasks or responsibilities as assigned

Advantages
-new office facility; incredibly clean and spacious
-friendly team; family feel to the office
-8-4:30PM M-F
-$50000 to $60000
-6% profit sharing bonus
-generous extended benefits
-2 weeks vacation

Qualifications
-proficient in MS Office
-strong verbal communication customer service skills
-detail-oriented and exceptional organisational skills
-personally accountable; self-starter
-experience with SAP within the manufacturing industry is preferred.

If this seems like an opportunity for you, please apply online or contact Diana Lum at diana.lum@randstad.ca or
604-395-6060

Michelle,
Diana,
Joanne

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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