Key Words: ITIL, SLA management, Transition and Transformation, Service Implementation, Incident Management, Change Management, Service Management, Problem ManagementRole: Delivery LeadIndustry: Technology Consulting and Services, Information TechnologyFunction: DeliveryLocation: Singapore About Our Client Our client is a global leader in the provision and management of specialist end to end IT services and solutions. Their core business is […]
Discover whatyou’re made for Get connected to the world ofnew career choices, right here. As a division of The GMP Group, one of the largest staffing and HR consultancies in Singapore, GMP Recruitment attracts only the best job opportunities in local SMEs and multinational corporations. With our skilled staff and specialist services, be assured we […]
About Sciente International Established in early 2007, we are a multi-award winning ISO 9001:2008 certified Technology Recruitment & Talent Search Specialist. Our team is self-driven with dreams, uncompromising values and a purpose. We are led by diverse, passionate, professional & ethical leaders from IT industry with deep technology & industry domain knowledge. Every member of […]
Job Description : To ensure customer service and support all operations. To create customer delight at every interaction. Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistentlyComplaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution. Policy Servicing:-Refunds […]
Job Description : To ensure customer service and support all operations. To create customer delight at every interaction. Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistentlyComplaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution. Policy Servicing:-Refunds […]
AVP, Delivery Lead, Group Consumer Banking and Big Data Analytics Technology, Technology and Oper… 7-50 yrs Exp – Software Engineer/ Programmer Job in Singapore – ID:24034943 Create Job Agent Get new similar jobs by email Hide 7 – 50 years Posted: 2019-08-23 Job Description Business Function Group Technology and Operations (T&O) enables and empowers the bank […]
About Sciente International Established in early 2007, we are a multi-award winning ISO 9001:2008 certified Technology Recruitment & Talent Search Specialist. Our team is self-driven with dreams, uncompromising values and a purpose. We are led by diverse, passionate, professional & ethical leaders from IT industry with deep technology & industry domain knowledge. Every member of […]
Manage high quality operational workloads in the three areas of Global Support (as detailed below) to ensure key SLAs and monthly metrics are exceeded: o Ad Quality: ensuring ads appearing comply with company Ads policies and quality requirements. o Traffic Quality: investigating and resolving issues relating to fraudulent activities and ensuring steps are taken to […]
Job Description : To ensure customer service and support all operations. To create customer delight at every interaction. Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistentlyComplaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution. Policy Servicing:-Refunds […]
Responsibilities: • Sourcing potential candidates via internet, job board advertising, networking, LinkedIn etc.The main focus will be recruitment for Singapore IT market, with tertiary responsibilities to assist the other centers when the distribution of opportunities dictate.• Interviewing candidates in person, Skype and on the phone and checking candidates’ references • Maintaining a database of candidates […]